Cooktown Real Estate follows the highest standards in property management, providing you with a stress free experience for your property investment. A rental property is not just to be regarded as simply a source of rental income, but also a valuable and appreciating capital asset. We recognise the significance of maintaining and managing your investment property as part of your investment portfolio for the future.
Our dedicated and professional team work to achieve the greatest results for you, and support you with the highest level of skill in property management. Customer Service and Communication – Our fully comprehensive approach to property
management includes marketing, tenant selection, assessing and receiving rent,lease preparation, property maintenance, inspections and portfolio advice. Our seamless systems offer peace of mind, and ensure that the best result possible is achieved. With trustworthy and prompt communication, you will be informed every step of the way. Our agents’ passion and knowledge of the industry is evident from the very first time you contact us right to the final decision on the perfect tenant for your investment. Inspections and Reviews – Ensuring that your property is being looked after is an extremely important aspect of property management. Our trained property managers carry out regular routine inspections to ensure that the property is being maintained properly, or if any maintenance is required. A full report on the property and the tenant is provided to you, to keep you updated on the status of your property. Regular rent reviews will be conducted, and we will discuss with you the current market assessment and compare it to the existing tenancy, from that position we will advise of any appropriate rent increases. Should a tenant vacate the property, a final inspection will be carried out, to make sure that the property is left in a manner consistent with the condition report completed at the commencement of the tenancy, prior to the payment of bond held by the RTA (Residential Tenancies Authority).
Tenant Selection – Tenant selection is one of the most crucial stages when renting your property, and we want to ensure it goes smoothly. Our selection process includes a thorough reference check, and finding out as much as possible about applicants. Our goal is to minimise the possibility of future problems, and therefore take our time in finding the perfect tenant for your property.
Maintenance – On time cost effective maintenance is an important factor when renting your property. If needed we offer advice, and provide you with the options. We can contact local tradespeople on your behalf to arrange the fixing or maintenance or provide you with relevant contacts.
Accounting and Payments– Our property management department has its own dedicated Trust Account Manager that provides an efficient and reliable service. We offer a number of rent payment methods for tenants including electronic payments, & direct deposit. Rental income is deposited directly into your nominated bank account. A quick and safe banking procedure is our priority for your investment property and property management.